If you are a tenant and you need advice - please book your own appointment online under the Get Help Section. You can look our fact sheets on various topics too.
If you are unable to book online, please contact us on (08) 9221 0088 or for country callers 1800 621 888, and leave a message with your name, and best contact details. In response to the COVID-19 pandemic, while Tenancy WA will still be operating – our office is closed and our advice line team will be working remotely from home. Your message will then be sent to a staff member, who will then call you back to arrange an appointment.
Protecting the right to housing for all tenants through advocacy, advice and education
Tenancy WA helps people who rent their home to resolve their tenancy problems.
Our role is to advise, support and educate people so they are able to resolve any rental issues and better understand their rights and responsibilities as a tenant.
We are here to help you with your tenancy problem if you:
- rent a private home;
- live in public housing;
- live in community housing;
- rent a caravan or a unit in a residential park;
- are boarding in a lodging house or a private home.
If you work in tenancy advice or community services anywhere in WA, we offer a range of support services especially designed to assist you to help your clients.
We also look for long term solutions for renters in WA by getting involved in law and policy reform.