Welcome to Tenancy WA

If you are a tenant and you need advice - please contact our staff on (08) 9221 0088 or for country callers 1800 621 888 and they will assist you with a booking. You can also book your own appointment online under the Get Help Section, and you can read our fact sheets here too. 

Protecting the right to housing for all tenants through advocacy, advice and education

Tenancy WA helps people who rent their home to resolve their tenancy problems.

Our role is to advise, support and educate people so they are able to resolve any rental issues and better understand their rights and responsibilities as a tenant.

We are here to help you with your tenancy problem if you:

  • rent a private home;
  • live in public housing;
  • live in community housing;
  • rent a caravan or a unit in a residential park;
  • are boarding in a lodging house or a private home.

If you work in tenancy advice or community services anywhere in WA, we offer a range of support services especially designed to assist you to help your clients.

We also look for long term solutions for renters in WA by getting involved in law and policy reform.


Latest News
Holiday Closure Dates

Tenancy WA will be closed from Friday 20th December 2019 and will reopen on Monday 6th January 2020. Please see our fact sheets covering the most common questions. If you need assistance you can call the Consumer Protection information line for free on 1300 30 40 54, but please note they are also closed on public holidays. If you are at risk of homelessness, you can contact Entry Point on 08 6496 0001 or Crisis Care on 08 9223 1111.


Landlords & Commercial Tenants

Tenancy WA does not offer advice or support to landlords or commercial tenants.